Shipping policy

At Karniscento, we aim to process and deliver your order safely and as quickly as possible.

Order Processing

Orders are generally processed within 1–2 business days after order confirmation.

Orders placed on Sundays, public holidays, or during high-volume sale periods may require additional processing time.

Once your order has been dispatched, you will receive tracking information through the contact details provided with your order.

Delivery Time

Most orders are typically delivered within 3–7 business days after dispatch, depending on your delivery location and courier service availability.

Delivery times are estimates and may occasionally be affected by circumstances beyond our control, including weather conditions, courier delays, public holidays, strikes, or other logistical disruptions.

Shipping Across India

We deliver to serviceable PIN codes across India.

Availability of delivery services may vary depending on your location and our courier partners.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before payment.

If your order qualifies for free shipping under an ongoing offer or promotion, this will also be reflected at checkout.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and serviceable PIN codes.

COD availability will be shown at checkout.

Incorrect Address or Contact Details

Customers are responsible for providing a complete and accurate shipping address, PIN code, and contact number.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been dispatched, we may not be able to modify the delivery details.

Failed Delivery / Return to Origin

If an order cannot be delivered because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal to accept the package, or inability to contact the recipient, the shipment may be returned to us.

Please contact our customer support team if you need assistance with such an order.

Damaged or Incorrect Delivery

If your order arrives damaged, leaking, defective, or incorrect, please contact us within 48 hours of delivery.

Please keep the product and original packaging and provide your order number along with clear photographs/videos of the package and product so that our team can review the issue.

For further details, please refer to our Return & Refund Policy.