Contact information

We’re here to help with any questions about our products, orders, delivery, returns, or other customer support matters.

Customer Support

Karniscento
L-16A, Malviya Nagar
New Delhi – 110017, India

Phone: +91 85956 50950
Email: care@karniscento.com
Support Hours: Monday–Saturday, 10:00 AM–6:00 PM

We aim to respond to customer enquiries within 24 hours during business days.

Order Support

For assistance regarding an existing order, please include your order number when contacting us. This helps our team resolve your query faster.

For damaged, defective, leaking, or incorrect products, please contact us within the timeframe mentioned in our Return & Refund Policy and provide the required photos/videos.

Business Enquiries

For general business, retail, distribution, or collaboration enquiries, you can contact us at:

care@karniscento.com